Managing an Airbnb isn’t a one-person job—not at all. 

Whether you run a single property or multiple rentals, if you have a solid team, it is gonna make a big difference. After all, you need people you can count on to keep your place clean, fix things quickly, handle money, and talk to guests.

It is quite easy to get overloaded without the help of the right people.

So, what are the people you need to have in your team? What is their role? Which tasks do they handle? Read this guide to learn everything about it. 

Cleaners

Cleaners are one of the most important people on your team. 

They are so important that we suggest having a backup cleaner (alongside your primary cleaner). Even if the main one is unavailable, you can call the backup. 

After every guest leaves, the cleaner comes to the property and cleans it quickly and thoroughly.

A good cleaner vacuums, mops, wipes surfaces, cleans the bathroom, and changes linens. They also restock toilet paper, soap, and other supplies. 

The best part? You can even have a checklist that they can follow not to miss anything.

Cleaners can also report damages or missing items, so you can act fast before the next guest arrives.

Handyman

Do you have small repairs on your Airbnb? A handyman can fix them. 

They can fix common mishappenings on a property, such as loose door handles, dripping faucets, squeaky beds, or broken blinds. 

A handyman can fix these quickly before they become bigger problems.

Remember, have someone local, reliable, and available on short notice. It would be a big time-saver if they could pick up small maintenance jobs without you being there.

Having one you trust means less stress and better guest reviews since small issues won’t ruin anyone’s stay. 

Plumber

A clogged toilet, leaking sink, or slow drain can lead to bad reviews and angry guests.

This is why plumbing issues need fast attention.

A licensed plumber is key to handling both emergency repairs and preventive maintenance. They can even inspect for long-term issues like pipe corrosion or water heater problems.

Make sure you have a relationship with one plumber so they prioritize your property when needed. Always have their number saved and ready.

Quick fixes and regular checks help you avoid major repairs and keep your guests comfortable. 

Electrician

Electricians are important to resolve power issues—outlets not working, lights flickering, broken thermostats, and anything that uses electricity. 

Fixing electrical problems yourself is not only dangerous, but also illegal in many places. 

An experienced electrician fixes all such problems. They can also help install smart locks, security cameras, outdoor lighting, smoke detectors, and much more. 

Bookkeeper/Accountant

Managing money is a big part of running a rental.

A bookkeeper helps track income and expenses. They organize receipts, record maintenance costs, prepare monthly reports, and note down what comes in or goes out.

An accountant goes a step further by helping you with taxes, deductions, and legal structures. If you plan to scale your business, you’ll want both.

A good idea is to have a bookkeeper in your team first. If you feel the need to hire an accountant at any point in your journey, hire an accountant as well. 

A good accountant can save you money and keep you out of trouble with the IRS.

Virtual Assistant

A virtual assistant (VA) takes care of everyday hosting-related tasks.

They reply to guest messages, coordinate with cleaners, update calendars, and handle bookings. Some also help with reviews, pricing, and keeping listings up to date. 

They even know how to write great titles and descriptions, select the right photos, set the right price for your rental, and much more. 

However, finding the right VA isn’t as easy as the other members. 

The best way is to hire an existing connection or find a reliable team online. 

If you don’t already know one, it is best to hire a reputable team, such as DOSbnb, to use their 24/7 Airbnb VA service. You can even look for other firms as well.

A tip here is to ensure they know their job—ask them to show their existing portfolio. 

Hiring the right VA means your guests get fast answers—even at night. You won’t need to check your phone constantly or worry about missed messages.

Digital Marketer

A digital marketer helps your listing get noticed. If you don’t want to rely solely on Airbnb to attract guests, have a digital marketing person on your side. 

They can also run ads, post on social media platforms, track performance, improve your ranking on Airbnb, and optimize your website (if you have any).

Marketing is what keeps your calendar full. Without it, you may miss out on bookings.

A marketer also watches your competition and adjusts your strategy to stay ahead. 

Lawyer

Even if you rarely need one, a lawyer is important to have. All you have to do is have contact with one, so you can call anytime you need them. 

They can help you understand local rental laws and zoning rules. They’ll also write or review rental agreements to protect you legally.

If there’s ever a dispute with a guest, a neighbor, or even the city, you’ll be glad to have legal support. 

Laws around Airbnb change often, especially in cities. A lawyer (with knowledge about STR) will help you stay updated and compliant.

Conclusion

You don’t have to do everything yourself. Having a solid Airbnb team helps you manage your rental with less stress. 

Each team member plays a key role—cleaners keep things tidy, handymen fix problems, and accountants keep your finances on track.

Add in a good VA, a smart marketing strategy, and helpful apps, and you’ll be ready for success. 

Start small, grow your team as you go, and always work with people you trust.